PB-COM-012-01
This Privacy Policy is issued by Vavada B.V., which was registered on March 21, 2017, under registration number 143168(0) with the registration address at Hanchi Snoa 19, Trias Building, Curacao. (hereinafter referred to as the «Company») and outlines how the Company collects, processes, and safeguards the personal data of its Clients. By accessing or utilizing the services provided by the Company, the Client agrees to comply with the terms set forth in this document.
For the purposes of this Privacy Policy, a «Client» refers to any individual who creates an account on the Company’s website, engages with its services, or otherwise interacts with the Company in relation to its gaming activities. By doing so, the Client acknowledges their obligation to adhere to the Terms and Conditions set forth by the Company, including compliance with identity verification, legal gaming age, and any applicable jurisdictional requirements.
The Company collects and processes the following categories of information:
Data collected by the Company is utilized for the following purposes:
The Company may disclose personal data to third parties under specific circumstances, including:
The Client is entitled to exercise the following rights concerning their personal data:
To exercise these rights, the Client should contact the Company’s support team via the provided contact channels. The Company will process all requests within the timeframes established by applicable laws.
The Company takes data security seriously and employs a combination of technical, administrative, and physical safeguards to ensure the confidentiality, integrity, and availability of personal data. These measures include:
Despite these measures, the Company advises Clients to take precautions, such as using strong passwords and safeguarding account details, to further protect their information.
The Company retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to fulfill legal and regulatory requirements. Data is retained for a minimum of 5 years following account closure, unless a longer retention period is required by the law.
This Privacy Policy is governed by the laws of Curacao. The Company adheres to international data protection standards, including the General Data Protection Regulation (GDPR), where applicable, to ensure robust protection of Client data. Regular reviews of internal policies and procedures are conducted to ensure continued compliance. In cases where local laws conflict with this Privacy Policy, local laws shall take precedence.
Clients are advised to familiarize themselves with the data protection laws applicable to their jurisdiction. Any legal disputes or claims arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Curacao.
The Company utilizes cookies and similar tracking technologies to optimize the Client’s experience and improve the platform’s functionality. Cookies may be used for:
Clients can manage their cookie preferences through browser settings. However, disabling certain cookies may affect the functionality and performance of the platform. Detailed information on the use of cookies is available in the Company’s Cookie Policy.
The Company is committed to promoting responsible gaming and offers rules to help Clients manage their gaming habits. These rules include options to enjoy Company products without causing harm to the Client’s mental health. All requests to activate or adjust these solutions must be made through the Company’s support team.
For a detailed description of all available responsible gaming rules, Clients are encouraged to visit the «Responsible Gaming» section on the Company’s website. This section provides comprehensive information on how to control their gaming habits, how to activate self-exclusion to suspend access to gaming services, as well as additional resources for seeking help with gaming-related issues.
The Company also collaborates with reputable organizations that specialize in addressing problem gambling. Contact information and links to these organizations are available in the «Responsible Gaming» section of the website. Clients are strongly encouraged to use these resources if they need support.
To ensure compliance with AML and KYC regulations, the Company requires Clients to complete a verification process. The verification process is mandatory for all Clients who use the services of the Company.
The verification includes identity verification (submission of government-issued identification documents, such as passports or national ID cards), address verification (proof of residence, such as utility bills), etc. Failure to provide the required documentation may result in account suspension or restriction.
The Company reserves the right to use third-party verification services to ensure compliance with its obligations. Independently request additional information or documentation from the Client to verify their identity, address, or source of funds. Measures are implemented to uphold regulatory standards and ensure the integrity of the platform.
Clients with questions or concerns regarding this Privacy Policy may contact the Company at [email protected]. The Company reserves the right to amend this Privacy Policy at its discretion. Any updates will take effect immediately upon publication. Continued use of the Company’s services constitutes acceptance of the revised terms.
